Birchwood Customer Support

Various How-To guides for common ordering operations.

Customer Training Guides

 

ADV-120 Fraud Report

ADV-120 Report Snapshot

 

4506-C

Instructions for Completing Form 4506-C

 

Closed Loan Pricing

Closed Loan Pricing Invoice Instructions

 

Credit Reports

How to Order a Consumer Credit Report

How to Read a Credit Report

How to Reissue Credit Files

How to Reorder a Frozen or Locked File

Ordering Credit with Calyx Point

 

CreditXpert

How to Use CreditXpert Tools

 

Encompass

Birchwood Encompass User Guide

How to Enable VOE in LO Connect

How to Order a Canadian Report through Encompass

How to Order a Refresh Report through Encompass

How to Order SSA-89 through Encompass Partner Connect

 

Miscellaneous

Unmerging a Credit Report

Adding Documents to an Existing Request

Converting a Document to PDF

Finding Payment History in Trended Data

Finding Score Disclosures

How to Change Report Ownership

Unmerging a Credit Report

How to Merge Two Individual Files Together

How to Reorder a Bureau with Deceased Indicator

How to Submit to DU on ePass

Ordering Inquiry Verifications

Ordering Mortgage Only

Swapping Applicants on the Client Side

Unmerging a Credit Report

 

Precise ID

Ordering Precise ID

 

Property Ownership & Foreclosure History Report

Property Ownership & Foreclosure History Report Snapshot

 

Refresh Reports

How to Order a Refresh Report from Birchwood's Website

 

SSA-89

e-Signature SSA-89 Verification (ECBSV) Financial Institution Registration Proccess 

SSA Direct ECBSV Ordering

 

Tradeline Updates, Rescoring, Supplements

Rapid Rescore Instructions

Rescore Tab Ordering Instructions

Supplement Ordering Instructions

Uploading Borrower Authorizations for Supplement/Update Requests

 

UDN 

UDN Training Guide