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We invite you to experience the Birchwood difference. Fill out the form to the right and a representative will contact you with more information.

Birchwood values your right and your customer’s right to privacy.

We are committed to keeping personal identifying and company identifying information safe, secure and confidential. The information we request from you will be used strictly to process your request and to contact you for corrections that may be needed to process your request. Only by law do we disclose your information.

Birchwood will never ask you for your password. If we need it for troubleshooting purpose we refer you to a specialist that will have access to your account information. Please do not share or release your password to anyone. For protection of your password, never save it on your computer because your computer can potentially be hacked into or stolen.

Birchwood does not resell or share with other companies or entities any personal identifying, corporate identifying, or demographic information gained through this process in any way, except by our characterizations of types of companies or participants in the aggregate. Birchwood does use this demographic and contact information for its own, internal communications and marketing efforts unless you specifically choose otherwise.

We do not sell or share email addresses or any other information with third parties. E-mail addresses and other volunteered information are kept confidential.

Data Collection
As a mean to monitor system activities for malicious act, Birchwood logs on its systems all the activities performed on the system and will periodically check the log files for irregularities. This measure will help with early detection of illegal activities and possible equipment failure. The logged data will also be analyzed on how we can upgrade our system to better service you. When used in the course of scientific or research purposes, all reasonable identifying information is removed.

Security is a Birchwood forte and we take great pride in the trust you have placed in us to safeguard your data. As an extra precaution to protect against the loss, misuse and alteration of the information under our control, Birchwood’s system is audited by an independent 3rd party annually. Users, however, are responsible for the safekeeping of their own login/password and for any misuse of such information.

In summary
We are committed to protecting your privacy and providing reliable services. We use the information we collect on the systems only to provide better service and to prevent unauthorized access to the systems.

Your consent
By using our systems, you consent to the collection and use of this information by Birchwood. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think
Birchwood welcomes your questions and comments about privacy. Please send e-mail to



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