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Read what our Delighted Customers are saying...

“It isn’t every day that I take the time to write an email to one of our vendors explaining to them what a fantastic job they’re doing for us, but I felt compelled to do so for Birchwood.  After approximately two years of being courted, it was the best decision that REMN Wholesale could have made.  This is truly a partnership that extends beyond the day to day communication.  I believe that Larry, and the whole team at Birchwood, has our back and goes above and beyond for my team, even when we don’t know we need it.  The follow up is impeccable and the response time is unmatched.  Thank you Larry for never giving up and pursuing our business, it is one of the best decisions that my company could have ever made, thank you!”

- Carl Markman, Director of Nation Sales, REMN Wholesale

 

“Birchwood Credit Services, Inc provides incredible service on all the products they deliver. Our Rep, Kelly Kasparian, is always available and very knowledgeable. Kelly is the best and we are so glad to have her! Birchwood is ahead of the curve in technology and knowing what is required in the industry. Their attention to detail and follow through increases the confidence that our clients have in us to get the job done on time, every time!”

- Jim Darling, Account Executive, Village Mortgage

 

“Birchwood Credit Services has been a great partner for us at Norcom Mortgage Wholesale. They offered us a solution for our broker partners to do TRV ordering directly from our website which has made this process more efficient for our Wholesale operations team. The process is very easy and puts the control back in our brokers hands with regard to timing of orders and handling a rejected orders quickly. The Birchwood team has given both us and our broker partners top shelf customer service when we have had an issue to resolve or a question on an order. I would recommend Birchwood to any lending institution looking to truly partner with their credit services provider.”

- Tom Pellicone, VP Wholesale Lending, Norcom Mortgage 

 

"Birchwood really stands out in a sea of companies with no service skills. Birchwood has always been there for us for routine day-to-day questions as well as urgent or complex requests."

- Greg Farber, Leader Bank, N.A.

 

“… I wish we were working with you guys years ago, because we could have helped many more people reach their dreams of homeownership.” 

- Loan Officer, Direct Finance

 

"I can't say enough about the service I received while I was working on the setup process with Birchwood services. Quite frankly, I was amused by the simplicity of the process. From a-z I had someone helping me throughout the whole process. And much to my surprise, the service after you have set up with them is second to NONE!"

- Christopher J. Bedard, Principal, Assured Mortgage Solutions

 

“You and everyone at Birchwood do an outstanding job. Often you find one, maybe two, in a company who are really great at their jobs and customer service. In this case, EVERYONE I have interacted with at Birchwood has been outstanding!”

- Loan Officer, HomeFirst Mortgage Corp.

 

"Thanks so much for all your hard work. You truly make my job a lot easier." 

- Lisa Pickett, First Bank & Trust 

 

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